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A woman is upset after a doctor on video chat delivers a death-prognosis for her grandfather.

A woman is upset after a doctor on video chat delivers a death-prognosis for her grandfather

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FREMONT, Calif. (CIRCA via CNN NEWSOURCE) — A California woman is upset with Kaiser Premanente Medical Center in Fremont, California, after learning her grandfather was dying from a doctor on a video screen on a robotic device.

Anna-Lisia Wilharm was at her grandfather's bedside when a doctor appearing via video link on a machine rolled in and provided the prognosis.

Wilharm has said the hospital should have had more dignity and compassion when delivering such news.

Her 78-year-old grandfather, Ernest Quintana, died the next day.

A spokesperson at the hospital said "the hospital regrets falling sort of the family's expectations." The hospital also said that a doctor had spoken with Wilharm and her grandfather in person earlier that day and that the device wasn't really a robot.

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