WASHINGTON (CIRCA) — A driver with the Milwaukee County Transit System is out of a job after getting involved in an altercation with a passenger in January.
In the video, viewers can see a passenger wearing a coat headed inside the bus. Immediately, words are exchanged between the passenger and driver. The passenger appears to be asking a question about the bus route.
Once the question is answered, the passenger eventually makes their way down the aisle to sit down but comes back after the driver says something about the passenger loudly. The driver appears to be calling the passenger the B-word. The passenger immediately comes back to the front and eventually throws liquid out of a can they are holding at the driver, spraying the window. The driver responds by throwing the can toward the passenger as they both trade verbal insults. The passenger then exits the bus.
The Milwaukee County Transit System said in a release, "MCTS is known locally and internationally for having dedicated and compassionate bus drivers. In this rare instance, one employee acted in a way that goes against MCTS policies, procedures, and expectations. Her behavior was inappropriate and unacceptable, which is why she is no longer with the company."
The incident happened Jan. 14. Transit officials say the driver, who has been identified as Shemurath Green, "unnecessarily (escalated) what could have been a normal customer service interaction."