Once officials named Cesar Sayoc as the man they arrested in connection with this week's mailing of suspected bombs to prominent critics of President Donald Trump, reports of the man's previous online threats began to surface.
An update. We made a mistake when Rochelle Ritchie first alerted us to the threat made against her. The Tweet clearly violated our rules and should have been removed. We are deeply sorry for that error.— Twitter Safety (@TwitterSafety) October 27, 2018
Friday evening, Twitter apologized, saying it is 'deeply sorry' for how it handled his past threat against political commentator Rochelle Ritchie.
After Sayoc's name was released, Ritchie tweeted a screenshot of the threat along with Twitter's original response to her reporting of it.
Hey @Twitter remember when I reported the guy who was making threats towards me after my appearance on @FoxNews and you guys sent back a bs response about how you didn’t find it that serious. Well guess what it’s the guy who has been sending #bombs to high profile politicians!!!! pic.twitter.com/xBY8FMbqnq— R O C H E L L E (@RochelleRitchie) October 26, 2018
Ritchie was hardly Sayoc's only target. Other threats were tweeted at former vice president Joe Biden and former attorney general Eric Holder.
'We are investigating what happened and will continue to improve how we handle concerns raised by anyone on Twitter," the platform's mea culpa continued.
"We want Twitter to be a place where people feel safe, and we know we have a lot of work to do."
At one point, Twitter tried to chalk up the lack of an initial suspension for Sayoc as an error, according to a screenshot Ritchie shared.
Twitter has long been under fire for a seemingly weak approach to weeding out harassment and threats on its site.