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How to put an end to robocalls from scammers


WEST PALM BEACH, Fla. (CBS12) — Is phone ringing off the hook from robocalls? You’re not alone.

These annoying calls are on the rise; Americans received an estimated 3.5 billion in April alone, which is a 34% increase since April 2017. But now people can fight back with more sophisticated ways than ever.

Robocalls can come from numbers you recognize and numbers you don't. Carol Berkow says she receives a lot of robocalls on her cell phone.

"I get about five or six robocalls per week - the area codes are from all over the country," she said. "I have a baby and I'm always concerned it could be something about the baby."

She is not alone and South Florida is getting hit hard.

In April, there were 22 million robocalls placed to 561 area code number, and 4.5 million robocalls placed to 772 area codes, according to RoboCallIndex.com.

Robocalls remain the number once source of consumer complaints to the Federal Communications Commission, with Florida ranking third with nearly 3,000 complaints per 100,000 residents.

So how can people fight back? Here's a list of ways:

  1. Register your phone numbers on the FTC's website.
  2. Try installing a call blocking application like NoMoRobo, YouMail or RoboKiller.
  3. If a robocall says to push a key to get on their do not call list, you may want to think twice. It can actually let the scammer know your phone number is active.
  4. This last one may be difficult, but iPhone users may want to consider an Android. According to YouMail, iPhones receive 29 percent more robocalls than Android phones
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