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TripAdvisor-Hotel Assaults
Corporate signage for the travel website TripAdvisor is seen at the company's headquarters, Thursday, Nov. 2, 2017, in Needham, Mass. TripAdvisor says it has changed its rules about reviews that contain allegations of rape or other crimes, following a published report that quoted several users who said such postings were deleted. (AP Photo/Steven Senne)

The FTC may take action against TripAdvisor after they were accused of deleting reviews about rape and assault



The Federal Trade Commission could take action against TripAdvisor after the Massachusetts-based travel company was accused of deleting hotel reviews that contained allegations of rape and other crimes.

Several people told the Milwaukee Journal Sentinel this month they were sexually assaulted at Mexican hotels and resorts but the online reviews that mentioned the crimes were taken down.

The Boston Globe says after the report was published Democratic Wisconsin U.S. Sen. Tammy Baldwin wrote to the FTC, urging an investigation.

The commission aims to prevent unfair or deceptive business practices. It responded Nov. 17, saying it will consider the information provided by Baldwin to determine whether enforcement or other action is “appropriate.”

“I assure you that the commission will consider the information you have provided carefully to determine whether enforcement or other action, such as additional business guidance, is appropriate,” wrote the commission’s acting chairwoman, Maureen Ohlhausen, in the letter to Baldwin.

TripAdvisor says it’s unaware of an FTC inquiry and hasn’t been contacted by the commission.

“TripAdvisor is committed to ensuring our users have complete and accurate information to plan their travel. This is especially true in matters related to health and safety,” the company said in a statement e-mailed to the Globe.

The Associated Press contributed to this report.

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