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Amazon Key will allow the delivery person to come into your house when you're not home


Amazon’s new Key service will allow couriers to unlock your front door and place a package inside your home, according to The Verge.

The Verge on Wednesday reported that the delivery program and a related app are scheduled to launch on November 8.

Key relies on Amazon’s new Cloud Cam – which is available for preorder for the company’s Prime program subscribers – and a compatible smart lock.

The Cloud Cam serves as a hub, connecting to the internet via a home’s Wi-Fi and talking to the lock over Zigbee, a wireless protocol used by many smart home devices.

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A courier delivering a package scans a barcode upon arrival, sending a request to Amazon’s cloud for permission to enter the residence.

The cloud grants admission by sending a message to the camera, which then starts recording the courier’s actions.

The courier ultimately unlocks the home’s door through a prompt from the Key app, letting them unlock and relock the entrance on their preferred device screen.

The customer then gets a notification about the package’s delivery, alongside a short video showing the drop-off was done appropriately.

Amazon will sell a bundle to customers including the smart lock, the connected camera and free installation for $249.99.

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The company will also present in-home delivery as an option for every purchase a customer makes once the system has been installed.

Amazon will offer Key on over 10 million items, but the service will only initially be available in 37 cities across the U.S.

The Verge reported that Amazon Logistics will handle all drop-offs for Key, meaning the company will only trust its own delivery team for such stops at first.

Amazon added that Key will be integrated with over 1,200 service providers across 60 professions in the coming months.

The company’s service will let customers purchase activities like dog walking or kitchen cleaning via its Amazon Home Services division.

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