Some Southwest Airlines customers received an unpleasant surprise at Nashville International Airport, ABC News reported. Roughly 200 checked passengers' bags were contaminated with sewage water.
Airport officials said the source of the issue was a single women's toilet located inside the terminal, which was closely positioned over the baggage handling area. The contaminated water subsequently flowed through the bathroom floor, inundated the bagging handling area, and seeped into some bags that were checked in for early morning flights.
The bags are undergoing a sanitation process, and replacement bags are being offered on a case-by-case basis.
Southwest Airlines said in a statement that staff "identified which bags may have been affected” and are “proactively contacting customers, processing bags and reuniting customers with their luggage.”
Baggage handlers identified the leak and sifted through the affected bags before beginning the sanitation process. Fortunately, the incident didn't cause any flight delays.