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FILE - In this April 24, 2017, file photo, corporate signage hangs at a McDonald's restaurant in downtown Pittsburgh. A McDonald’s promotion for free ice cream cones to celebrate National Ice Cream Day on July 16, 2017, went awry over a glitch with the fast food giant’s mobile app. (AP Photo/Keith Srakocic, File)

A Virginia McDonald's has taken action after an employee refused service to an officer


A McDonald's restaurant in Virginia has taken action after an employee denied service to an officer.

Officer Scott Naff of the Virginia Department of Game and Fisheries -- a 25-year law enforcement veteran -- said an employee at the McDonald's in Henrico County refused to serve him at the drive-through window. He had already paid for his food.

Naff's wife, Cathy Naff, wrote about the incident on a Facebook post on June 13. "This should've never happened to him or anyone else... Every person should be treated with respect!" she wrote.

"He was in uniform and his police vehicle. He paid for his food and drove forward to the next window," she wrote. "The guy said 'I ain't serving no police' and closed the window. The guy proceeded to tell everyone in McDonald's, including the manager, that he was not going to serve the police."

The Facebook post has been shared more than 3,700 times and generated more than 2,200 comments. Cathy Naff said it was initially meant to be shared only among a group of supportive friends, and that she had no idea it would garner such attention.

Freda Thornton, the franchise owner, said her restaurants are dedicated to serving all customers.

“We regret this situation as it goes against our standards of providing a welcoming experience to everyone, and we have taken the appropriate action to resolve this situation,” Thornton said.

Thornton said action was taken against the employee but did not go into specifics; Cathy Naff indicated that the worker was fired.

The Associated Press contributed to this report.

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