A nurse from Kansas City claims that she was forced to pee in a cup in her seat because attendants on a United Airlines flight would not allow her to use the restroom, The Charlotte Observer reported.
Nicole Harper took to Facebook to complain about her treatment after not being able to get a representative of United on the phone.
“United Airlines refuses to take my call, now I can’t sleep and just keep thinking about how wrong this is,” Harper wrote.
Harper shared her story on Facebook.
Harper said the flight attendants would not allow her to go and use the lavatory because the pilot had not turned off the seat belt sign.
“After explaining that I have an overactive bladder and would either need to use the restroom or pee in a cup, I was handed a cup by flight attendants,” Harper wrote on Facebook.
Harper went on to criticize the attendants for shaming her by saying they would be filing a report and speaking to the pilot after landing. They also told Harper that they would have to call a hazmat team to clean up the entire row despite Harper saying there was no mess.
“As an emergency room nurse I completely understand having a bad day on the job and having to deal with undesirable bodily fluids,” wrote Harper. “What I don’t understand is ZERO customer service. If I treated a patient this poorly I would surely have consequences.”
According to KCTV, United did wind up issuing a statement about Harper's situation.
“Initial reports from our flight attendants indicate that Ms. Harper attempted to visit the lavatory on final descent and was instructed to remain seated with the seat belt fastened per FAA regulations. The situation described by Ms. Harper and our employees is upsetting for all involved. We have reached out to Ms. Harper and our flying partner Mesa Airlines to better understand what occurred," the statement read.
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