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FILE - In this Monday, Aug. 8, 2016, file photo, passengers wait at Hartsfield–Jackson Atlanta International Airport, in Atlanta. As flight cancellations and delays move into their fourth day, Delta Air Lines isn't providing details on a "small fire" Monday at its data center and whether that fire, or attempts to extinguish it, compounded the airline's troubles. (AP Photo/Branden Camp, File)

A family is suing Delta, claiming an agent slapped a phone out of a 12-year-old's hand


A suit filed in New York alleges that a Delta agent slapped a phone out of a 12-year-old boy's hand after the youth began filming the agent making excuses to passengers over a 17-hour delay of a flight from La Guardia Airport to Florida, reports The New York Post

Matthew Boggan and his family were supposed to be heading to West Palm Beach in Florida, but instead spent the night sleeping on the floor of the terminal, waiting on Delta Flight 2370. 

“She just came over and hit me,” Boggan told the The Post.

The suit also claims that the agent yelled that it was "illegal" for the young man to film her announcement. 

An attorney for the airline said that Matthew Boggan "interfered with the Delta agent's ability to communicate an announcement." 

The Boggans eventually made it onto their flight, but missed the bar mitzvah they had hoped to attend. 

Boggan isn't the only one who's recently had trouble with Delta agents. 

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