Another United Airlines passenger says she was removed from her seat weeks after a video of United dragging a bloody passenger off the plane sparked national outrage.
Karen Shiboleth said she was forced out of her business-class seat on a flight to London from Newark, New Jersey in September and escorted to the back of the plane, Bloomberg reports. She said she had already sat down when a flight attendant demanded that she move before grabbing her arm, led her to the back of the plane "in tears" and called her a "vulgar name" in front of other passengers.
Shiboleth said she paid nearly $1,500 for a seat on the flight, then paid roughly another $1,600 in upgrades at the airport. She was planning to move to London to pursue a master's degree at Kings' College and hoped the upgrade would "ease the burden" of her move.
She was not reimbursed for the move, but offered a $750 voucher toward a future purchase.
United did not respond to Bloomberg's request for comment.
Since the widely criticized incident involving David Dao, other passengers have complained about being removed from their seats. One person said a United attendant threatened to remove him "in handcuffs."
Dao is expected to sue United over the incident.
American Airlines recently apologized after a woman claimed an employee hit her.
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