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Air Canada plane (Air Canada)
Air Canada plane (Air Canada)

A 10-year-old was bumped off an overbooked flight for his family vacation


Cole Doyle was set to join his family for a trip to Costa Rica.

But the day before the flight was scheduled to leave, Cole's father Brett found that he couldn't select a seat for his son. The Air Canada flight, which Brett had booked in August, had been oversold and Cole had been rejected, The Guardian reported.

Shanna Doyle drove to the airport and was told even if she gave up her seat, there was no guarantee it would go to her 10-year-old son instead of a more frequent flyer.

The Doyle family drove two hours from their homes in Stratford, Prince Edward Island to another airport to catch a different flight to Costa Rica. However, that flight was canceled, forcing them to drive another two-and-a-half hours to catch the flight.

Air Canada apologized for the incident and offered a $2,500 (Canadian - $1,876 U.S.) voucher. The airline also said it may cover the family's expenses.

Things could always be worse. At least we weren't thrown off the plane.
Brett Doyle

Airlines's handling of overbooked flights have been under intense scrutiny after David Dao was dragged off a United Airlines flight, sparking a national controversy.  Another couple said United kicked them off a flight to their own wedding.

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