BREAKING: Chicago aviation department says officer involved in dragging man off United flight placed on leave.— The Associated Press (@AP) April 10, 2017
UPDATE 3:24 p.m. EST: An officer was placed on leave.
We've all been there, when a flight turns into a nightmare.
Chicago PD: “Aviation Officers arrived on scene attempted to carry the individual off of the flight when he fell.”— Bradd Jaffy (@BraddJaffy) April 10, 2017
He fell…into the armrest pic.twitter.com/flWNd9HQsL
UPDATE 2:40 p.m. EST: Chicago police released a statement saying the man fell.
United CEO response to United Express Flight 3411. pic.twitter.com/rF5gNIvVd0— United (@united) April 10, 2017
UPDATE 12:32 p.m. EST: United Airlines' CEO addressed the controversy.
An overbooked United Airlines flight led to a man being dragged off the plane after a computer chose to kick him off at random on Sunday.
The (Louisville) Courier-Journal reports United offered $400 and a hotel stay to get people to pick a different flight from Chicago to Louisville, then raised the offer to $800 when no one took the bait. Passengers were allowed to board in the meantime. Then a computer randomly selected four people to leave the plane. One couple left without incident, but another man refused to leave. Then security was called in.
Here's a video of the incident.
Here's another angle.
Audra D. Bridges told the Courier-Journal the man said he was a doctor who needed to see patients at a hospital that morning. The manager said security would be called if he did not leave willingly, and the man said he would call his lawyer. Eventually, a security officer threw him against the armrest and dragged him off the plane as he screamed.
The man was able to get back on the plane. He was disoriented and ran to the back of the plane. All other passengers were ordered off as a medical crew dealt with the dragged man.
Everyone was shocked and appalled. There were several children on that flight as well that were very upset.
The flight was delayed about two hours. Passengers were never updated on the man's condition.
United apologized for the incident in an email to the Courier-Journal, saying further questions on the man removed from the plane "should be directed to authorities."
Tyler, this is very concerning. Can you please provide the flight number and details via DM? Thank you. ^AD https://t.co/Y6hG6uklaR— United (@united) April 9, 2017
United responded to the incident on Twitter, calling it "very concerning."
Some observers were outraged.
#DontFlyUnited trended on Twitter after the incident.
My wanderlust would probably be obliterated by your bloodlust. United will not receive another dollar from me ever again. #DontFlyUnited— Jason Morar (@JasonMorar) April 10, 2017
Man told to leave plane, refuses. Forcibly removed. That's what happens. Media, use this to debunk "white privilege" please.— Retnaburn (@RetnaburnX) April 10, 2017
Others insisted the removal was justified.
Watching on mobile so it's hard to tell. Still stand by the fact that the forcible removal was justified.— Retnaburn (@RetnaburnX) April 10, 2017