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New palm scanning technology can reduce identity and insurance fraud at hospitals

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New palm scanning technology can reduce identity and insurance fraud at hospitals

A "hands-on" approach at Park Ridge Health Center in Fletcher, N.C. now matches a registered patient's palm to his or her medical records. This new technology is being implemented in health centers to reduce potential insurance and identity fraud. 

As a patient, it makes me feel my records are more secure that no one can come in and pretend to be me.
Kevin Morgan - Hospital Employee

"We've raised the bar on patient identification, safety and security," proclaimed Colin Carey, manager of patient access at Park Ridge Health.

So do people really pretend to be other people to get healthcare? "Yes, it does happen," Carey said. "More often than you'd realize."

Palm Scanning at Hospitals.gif

Consequently, the Patient Secure Biometric ID System is expected to help reduce insurance fraud, while quickly paying for itself.  

Additional features associated with the technology include patients no longer have to give a social security number or birth date when registering.

"You never know who's listening or what could happen," Morgan said.

That's reducing the possibility of theft at several levels.

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